Hi, I’m Rachel Lake, founder of Rachel Beth Jewellery, based here in Sydney. At Rachel Beth, our goal is to craft timeless, custom-made pieces that carry deep meaning for each client. Our passion is not simply about making beautiful engagement rings and wedding bands; it’s about capturing and telling personal stories through every piece of jewellery we design. To truly reflect our clients’ experiences, we believe that every aspect of working with us should feel both memorable and effortless, and that includes the ways we’ve evolved to meet changing needs. Today, as technology and consumer preferences shift, we’re excited to share how our adoption of digital wallet payments is helping us support and simplify the journey for our clients.
A shift towards simplicity in payments
In the last few years, digital wallet payments have quickly become a go-to method for many people. While this shift might seem primarily convenient, we see it as an opportunity to make a real difference in how our clients experience the process of buying jewellery, especially for those extra-special purchases like custom engagement rings. High-value purchases are always meaningful, and we understand that this level of investment should be reflected in an experience that feels secure, comfortable, and smooth from beginning to end. By introducing Pebl Payments to our store, we’re striving to make the experience not only seamless but also more reflective of the standards we value in our work.
A lot of what we do at Rachel Beth is about easing the process for clients—taking the stress and guesswork out of both design and purchase. After all, jewellery should feel like a joyful experience, right? When a client steps into our world, whether in-store or online, we want them to focus on what really matters: designing the piece of their dreams. And if technology can support that by keeping things simple and secure, it’s an easy decision to embrace it.
How Pebl Payments works for our clients
In our journey toward integrating digital wallets, we chose Pebl Payments, as it offered the simplicity and security we believe our clients deserve. Our new “Tap, Pay, and Sparkle” feature might sound playful, but it’s all about practicality, making each transaction feel effortless. With Pebl, our clients can use the tap-and-go technology on their smartphones or other devices, which means that whether they’re visiting us in our Sydney store or consulting with us from afar, they can complete payments quickly, safely, and conveniently. We’ve even introduced options to pay via SMS, email, or messaging apps, which has been especially useful for clients who join us for virtual consultations.
Our shift to Pebl Payments reflects our commitment to keeping the process client-focused, straightforward, and customisable. As we work together on each piece, clients can engage in the creative process, view intricate design renderings, and make decisions without the distractions of complicated or time-consuming transactions.
A Personal touch in every part of the journey
The experience of working with Rachel Beth Jewellery is built around creating unique, personal designs that reflect each client’s story. The way we approach payments now is equally focused on individual needs. By allowing clients to pay seamlessly via the Pebl platform, we’re removing a barrier that can feel clunky, especially when dealing with an item of emotional significance. Now, clients can participate fully in their jewellery journey, knowing they have options that won’t disrupt their busy schedules or draw their attention away from what matters.
For those who visit us in-store, the Tap, Pay, and Sparkle option provides a quick and efficient checkout. But we’re especially glad to offer this feature to clients who may be located across Australia or even further afield, ensuring that their payment experience is flexible and accessible. No matter where a client is based, they can use Pebl to settle transactions on their terms, when and where it’s most convenient for them.
Bringing peace of mind with security you can trust
Digital payment technology brings undeniable ease, but for many clients, security is a concern. Our clients trust us with high-value, meaningful purchases, so safeguarding their information is a priority. Pebl Payments offers the highest standards in data protection, which allows us to offer a service that clients can use with peace of mind. This layer of security not only strengthens our clients’ trust in us but also adds an extra level of confidence as they proceed with their purchase.
We hope that our investment in digital wallet technology conveys our commitment to a top-notch experience—from design through to the moment of payment. Our relationship with our clients is something we build with care, and that means ensuring that every part of their journey with us feels comfortable, reliable, and, above all, enjoyable.
What’s next at Rachel Beth Jewellery?
While the addition of digital wallet payments is exciting, it’s just one part of how we’re adapting to meet the evolving needs of our clients. As we look to the future, we’re committed to continuing our pursuit of meaningful innovation, all while staying true to our core values of craftsmanship, quality, and connection.
Whether our clients are looking for an engagement ring that captures their unique love story or a wedding band that feels as timeless as their commitment, we’re here to make the experience as easy and joyful as possible. And now, with Pebl’s Tap, Pay, and Sparkle, that experience includes a payment process that’s as graceful as the jewellery itself.
