Ha Noi City, _____2025 — BPC, a global leader in payment solutions, and PVcomBank are celebrating a decade of partnership that has empowered PVcomBank to provide innovative, secure, and reliable banking services. Committed to its mission to become a “Bank with No Boundaries” PVcomBank has been successfully leveraging BPC’s next-generation SmartVista platform for a decade to meet the diverse and increasing needs of both corporate and individual customers.
Vietnam’s financial sector is experiencing rapid growth and digitalisation over the years, driven in large part by the State Bank of Vietnam’s National Digital Transformation Programme, which was launched in 2020 to establish ambitious development goals for 2025 and a vision toward 2030. By the time this national initiative began, PVcomBank had already adopted BPC’s SmartVista platform, enabling the bank to expand its network to nearly 124 branches across 28 provinces and cities, and to strengthen its position as a digital banking pioneer. The transition to the SmartVista platform, with its numerous technological advantages, helps PVcomBank improve transaction processing speed, enhance security in banking services, and significantly reduce operational costs. At the same time, it serves as a solid foundation for the bank to pursue sustainable and modern development, fully meeting market demands and regulatory requirements in the future.
BPC’s SmartVista platform has formed the backbone of PVcomBank’s digital transformation journey, migrating legacy systems to future-proven modular solution stack, greatly enhancing the issuing capabilities of the bank through provision of a modern card management solution and establishing API connectivity between all modules. Leveraging the solution, the bank has managed to expand its cardholder base to over 1.1mln debit, credit, prepaid cards combined and now processes an average of 7 million card transactions per month, which reflects the bank’s steady climb in usage and adoption.
With the growth in transactions over the years, BPC has introduced an innovative Fraud Management solution to help the bank track and prevent the most complex fraudulent patterns. More recently, BPC supported the bank in upgrading to 3DS 2.2 for Mastercard. This advancement was seamlessly integrated with the bank’s existing domestic card programs, ensuring a consistent and secure experience for end users across all card types. Through phased implementation, PVcomBank has not only continuously streamlined its operations but also enhanced the security of its payment ecosystem to a next-generation level.
Over the years, SmartVista platform capabilities have empowered the bank to address PCI DSS and EMV requirements, efficiently handle high transaction volumes, and continuously enhance its product offerings. The partnership has enabled PVcomBank to solidify its market position and continually innovate.
Ms. Nguyen Thuy Hanh Director of Retail Banking Division, said: “Over the past decade, BPC has proven to be a truly reliable partner for us at PVcomBank. Migrating from our legacy system to SmartVista was not just a technological shift, but a strategic move to ensure we remain agile and competitive well into the future. The results speak for themselves with our transactional and card business lines growing ever since. This future-ready platform has enabled us to innovate rapidly, expand our card offerings, and uphold the highest security standards—all of which translate into more convenient, faster services for our customers. We look forward to further strengthening this partnership, confident that with BPC’s support, PVcomBank will remain at the forefront of shaping the future of Vietnam’s banking industry.”
Hanh Bui, country Manager, Vietnam, BPC, commented: “It has been an honor to support PVcomBank in its transformation over the past ten years. BPC fully aligns with PVcomBank’s forward-thinking approach and commitment to digital innovation. We deeply care for our customers long-term success and provide only future-proven digital solutions that would be actual and reliable for future decades to come. We look forward to continuing our collaboration with PVcomBank and helping them drive digitalisation and innovation in Vietnam by leveraging our next-generation SmartVista platform.”
